The first thing you have to do is to inform our office by phone call about the incident and the location you are in order to receive prompt assistance and car replacement if required. In case of an accident the nearest police station will be informed to reach the accident’s location and an accident report form containing a full description of the circumstances under which the accident happened has to be made out from the renter. Without this accident report the renter could be held fully liable for the cost of repairing the damage done to the rental car.